Customer Service

Privacy Policy

At Diamond Star, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

Information We Collect:

• Personal Information: We may collect personal information such as your name, email address, phone number, shipping address, and payment details when you place an order, sign up for our newsletter, or contact our Customer Service Team.
• Non-Personal Information: We may collect non-personal information such as browsing behavior, website usage data, and other aggregated information to improve our website and services.

How We Use Your Information:

• To process and fulfill your orders.
• To communicate with you regarding your orders, account, or customer service inquiries.
• To send promotional offers, newsletters, and marketing communications (you may opt-out at any time).
• To enhance and personalize your experience on our website.
• To improve our products, services, and website functionality.

How We Protect Your Information:

We implement a variety of security measures to maintain the safety of your personal information, including encryption, secure servers, and restricted access to authorized personnel only.

Third-Party Sharing:

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Cookies:

Our website uses cookies to enhance your browsing experience. Cookies help us analyze site traffic and understand user behavior. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features on our website.

You have the right to:

• Access, update, or delete your personal information at any time.
• Opt-out of receiving marketing communications from us.
• Request more information about how we handle your personal data.

Policy Updates:

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting.

Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at info@diamondstarglass.com.

Your privacy is important to us, and we are committed to safeguarding your personal information.